SIMPLE IMPLEMENTATION

A single-domain solution can be running in a matter of hours with little configuration.

Create an administrator-defined pool of mandatory questions, and require users to register personal questions and answers.

Install a 'kiosk' account to provide locked out users access to Self Service by simply typing a known userid, e.g., 'help'.

Validate passwords against domain security policy for consistency.

REAL-TIME ALERTS AND AUDITING

Deliver real-time alerts directly to the user and/or administrator using email templates on any condition from a successful account reset event to a failed user authentication.

Pull scheduled numbers of events into the Fortefi Compliance Auditor, a tool that provides auditors with an indelible audit trail of activity.

Customize alert emails and recipients using available runtime metadata tokens in the alert templates.

USER FRIENDLY INTERFACE

Self Service requires little configuration and can be installed on a single machine for fast deployment. Adding additional hosts provides automatic failover between components.

Users register their answer values and any required personal questions using a simple Flash-driven interface.

The password reset tool is accessed either from another user's browser, or by logging on to a kiosk account.

Once a userid has been entered and validated against registered accounts, a randomized set of questions is presented to the user. Upon a complete set of correct answers, the user is asked to enter a new password to reset the account.